+234 803 516 1651, +234 706 886 6864, +234 815 278 0300

Shipping Policy

Last updated: November 29, 2025

Delivery Areas & Coverage

WEDEX Healthcare provides shipping services across all 36 states in Nigeria, including the Federal Capital Territory (FCT). We deliver to both urban and rural areas, though delivery times may vary based on location accessibility.

Shipping Methods & Timeframes

Standard Shipping

  • Delivery Time: 3-7 business days
  • Coverage: Major cities and state capitals
  • Cost: ₦1,500 - ₦3,500 depending on location

Express Shipping

  • Delivery Time: 1-3 business days
  • Coverage: Limited to major metropolitan areas
  • Cost: ₦3,000 - ₦6,000 depending on location

Free Shipping

  • Condition: Orders over $500 (₦730,000)
  • Delivery Time: 5-10 business days
  • Coverage: All serviced locations

Order Processing

Orders are processed within 24-48 hours after payment confirmation. You will receive an order confirmation email with tracking information once your order has been shipped.

  • Orders placed before 12 PM on business days are processed the same day
  • Weekend orders are processed on the next business day
  • During peak seasons, processing may take up to 72 hours

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email and SMS. You can track your package using our tracking portal or through our logistics partners' websites.

Delivery Exceptions

In some cases, delivery may be delayed due to:

  • Incorrect or incomplete address information
  • Weather conditions or natural disasters
  • Security situations in certain areas
  • Customs clearance for international shipments
  • Public holidays or strikes

International Shipping

We currently focus on serving customers within Nigeria. For international orders, please contact our customer service team for custom shipping arrangements and pricing.

Contact Information

For any shipping-related inquiries, please contact our customer service team:

  • Email:wedexhealthcareservices@gmail.com
  • Phone: +234 803 516 1651
  • Address:21 Enerhen Road, Effurun, Delta State, Warri,Nigeria
  • Hours: Monday - Friday, 8:00 AM - 6:00 PM

Note: This shipping policy is subject to change without prior notice. Please check this page regularly for updates.