+234 803 516 1651, +234 706 886 6864, +234 815 278 0300

Frequently Asked Questions

Find answers to common questions about our products, shipping, and services.

We offer standard and express shipping options within Nigeria. Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days. Shipping costs are calculated at checkout based on your location and the weight of your order.

Once your order has been shipped, you will receive an email with a tracking number and a link to the courier's website. You can use this number to monitor the progress of your delivery.

We offer a 14-day return policy for most items, provided they are unused, in their original packaging, and in the same condition that you received them. Please visit our returns page or contact our support team to initiate a return.

Yes, absolutely. All our medical equipment and supplies are sourced from reputable, certified manufacturers and meet rigorous quality and safety standards. We are committed to providing only authentic and reliable products to our customers.

We accept a variety of payment methods for your convenience, including all major credit and debit cards (Visa, Mastercard), bank transfers, and payments via Flutterwave. All transactions are secure and encrypted.