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Privacy Policy

Last updated: November 29, 2025

At WEDEX Healthcare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

  • Name and contact details (email address, phone number, shipping address)
  • Payment information (processed securely through our payment partners)
  • Order history and preferences
  • Account credentials (for registered users)

Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Website usage data and browsing patterns
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer support and service
  • Sending order confirmations and shipping updates
  • Personalizing your shopping experience
  • Improving our website and services
  • Sending marketing communications (with your consent)
  • Preventing fraud and ensuring security
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, shipping carriers, and IT service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition
  • With Your Consent: When you explicitly agree to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All payment transactions are encrypted using SSL technology and processed through secure payment gateways.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access and receive a copy of your personal data
  • Right to correct inaccurate or incomplete information
  • Right to delete your personal data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: wedexhealthcareservices@gmail.com
  • Phone: +234 803 516 1651
  • Address: 21 Enerhen Road, Effurun, Delta State, Warri,Nigeria

Note: By using our website and services, you acknowledge that you have read and understood this Privacy Policy.